Sometimes Bad Is Better

A year or so ago, we gave Comcast Broadband a trial run. We switched over our Internet access and even let them handle our phone calls via VOIP. And for the next five or six weeks, we had some of the worst connectivity I’ve ever experienced. The broadband modem was flakey, not the least bit dependable. And since we couldn’t count on the modem, that meant our VOIP phonelines were dead more often than not. To top it all off, their customer service was mindnumbingly inept with solving even the smallest problems. Their assumed root cause for most of our problems? The fact that we were sharing the Internet between two or more machines. Right. We were so relieved to go back to DSL with Bellsouth, even after they became AT&T.

Since then, I’ve never missed an opportunity to dissuade anyone from ever taking the Comcast Broadband route.

But you know what they didn’t do?

They didn’t spy on me.

The resemblance is no accident.

So I’m thinking it might be time to call Comcast again.

January 23, 2008 – 1:17 pm | By Thomas | Posted in Observations | Comments (3)
  • http://www.radicalgeorgiamoderate.org Rusty

    I don’t know that Comcast’s hands are any cleaner. They tried to prevent customers from using Bittorrent, even for legal downloads.

  • Thomas

    Curses …

    Of course, what makes this all the more annoying is that AT&T’s negotiated stranglehold on connectivity keeps me from switching over to a much better provider like Speakeasy. This remains Bellsouth Country. As it is, the only Speakeasy service available to me (or anyone else around here, for that matter) is a $395 per month T1 line.

  • http://www.radicalgeorgiamoderate.org Rusty

    Maybe we can open a coffee shop, buy one of those Speakeasy T1s, and charge for access to “spy-free WIFI.”

    Oh wait, I guess Congress wouldn’t let us.